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Customer Service & Order Processing Operative

Job viewed 124 times
Date posted 31 Aug. 2017 - 21:24
Closing date 31 Sep 2017
Job title Customer Service & Order Processing Operative
Job description Customer Service & Order Processor Job (temp) in South East London.

We are currently looking for a Customer Service & Order Processing Specialist to join our fun team. This is role that require a candidate that has strong customer service skills and an ability to work independently on one’s initiate.

Experience in a customer service role is preferred but not essential. As the voice of the brand is it crucial that you are a confident communicator who would consider themselves a problem solver.

The role is initially a temporary for a minimum of 3 months. We like to think of ourselves as a fun team who is relatively relaxed and enjoys a pleasant environment.

Your Role:

-Responsible for all inboxes, relaying necessary information

-Process return sales back into the system

-Printing and organisation of online orders from multiple selling platforms

-Review and monitor order reports to ensure all orders ship as scheduled

-Picking and packing of products in line with brand standards

-Interact directly with the team to ensure that orders are processed in a manner that delivers the best customer experience possible

-Establish and maintain communications, as needed, throughout the order fulfilment process

-Review, analyse and enter orders in a timely and accurate manner

-Verify pricing, inventory availability and other conditions

-Fulfil sales orders using information provided from shipping facilities

-Assist team members in general office management tasks.

Job type Full-time
Job location South East London
Salary 8.50ph
How to apply Minimum Skills:

-Strong customer service skills

-Strong communication skills (written and verbal)

-Detail-oriented - capable of processing orders accurately and in a timely fashion

-Team Player - possessing a positive attitude, flexibility and dependability

-Strong computer skills

-Ability to handle multiple different tasks in a fast-paced environment

-Be a conscientious and tidy worker in a busy environment
Company information Elsie And Fred Ltd
Elsie and Fred, 180 Ilderton Road
City of London
SE15 1NT
Company website:
Contact information Leanne Haynes
Telephone: 07522064809
E-mail resume to
Job reference number E&F-CS

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