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| CRM customer solutions consultant / IT engineer | |||||
| Job viewed | 79 times | ||||
| Date posted | 02 Aug. 2011 - 04:19 | ||||
| Closing date | 01. Sept. 2011 | ||||
| Job title | CRM customer solutions consultant / IT engineer | ||||
| Job description | CRM Customer Solutions Consultant / I.T. Engineer
Mix of Pre-Sales and Consulting Role – Based London, UK. Looking to add to the London, UK based team a Solutions Consultant, The role is to communicate Blackbaud’s unique value proposition to technical and non-technical clients, including executive "C" level management, VP/Director levels, and end users. Provide pre-sales support to account executives from qualified lead through to the close of a sale. Provide detailed product/solution knowledge so that the solution presented matches the client’s requirements and is something that can be delivered on. Support sales with the creation of key deliverables such as demonstrations, presentations, proposals and statements of work. Responsible for the smooth transition of projects from pre-sales to the implementation team, ensuring that customer requirements are documented and transitioned into the delivery phase. Work closely with product managers to understand the product road map and to feed back into the product road map. Creating material for and presenting webinars, user groups and conferences. Provide product training to the sales team. Percentage of Travel 30/ 50%. Please contact in the first instance via phone or email – Nick Forte Internal Recruiter Blackbaud Pacific Pty Ltd Level 6, 189 Miller St, NORTH SYDNEY, NSW 2060. AUSTRALIA Direct: +612 8986 6017 | Mobile: +61 424 964 143 nick.forte@blackbaud.com.au | blackbaud.com.au |
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| Job type | Full-time | ||||
| Job location | Central London | ||||
| Salary | Neg. | ||||
| How to apply | Qualifications, Experience, Knowledge & Skills
• Experience - 2-3 years experience in software or IT industry required • Degree Educate • 1-3 years experience providing pre-sales support for software applications, preferably CRM or ERP • Experience working with third sector or not-for-profit organisations greatly preferred • Experience providing advice and/or consultation to modify and improve business processes • Motivated and dynamic with good presentation and positioning skills • Strong relationship building skills at all levels - both internally & externally • Comfortable configuring/customising and demonstrating complex software solutions • Business analysis, requirements gathering and gap-fit analysis skills • Ability to accurately manage customer expectations • The ability to meet deadlines and work under pressure |
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| Company information |
Blackbaud The Tower Building, 11 York Road London City of London Company website: http:// |
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| Contact information |
Nick Telephone: + 61 424 964 143 E-mail: nick.forte@blackbaud.com.au |
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| E-mail resume to | nick.forte@blackbaud.com.au | ||||
| Job reference number | nickloneng | ||||
If you apply for this position, please say you found it on YourLondonJobs.org. URL of this page: |
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