You are here: Browse jobs 
Job feeds Support Shift Engineer (1st and 2nd Line Support) (Heathrow)
Job feeds Support Shift Engineer (1st and 2nd Line Support) (Heathrow) 
| Support Shift Engineer (1st and 2nd Line Support) (Heathrow) |
|
|
|
|
e currently looking for experienced Support Engineers to join their growing team. Currently offering 24 x 7 remote support Wavex is looking for additional qualified engineers to complement the existing team within the following rota. A 8am to 5pm B 4pm to 1am C 12am to 8am This is an ideal opportunity for those looking for home based working with shift patterns to compliment your life style. There is also choice to select a preferred shift time and scope to change shift times on an ongoing basis. During your initial three months at Wavex you will be provided with in-house system based training and provided with all of the tools necessary to allow your skills to be used to their full effect. You will then be working from the comfort of your home but fully integrated into the Wavex system. You will of course be required to attend the offices from time to time for training and meetings with your line manager as well as for meeting your colleagues and social events. Wavex is an award-winning dynamic I.T Services Company based in Central London (next to Oxford Circus. Wavex has cultivated a fun relaxed open and friendly atmosphere with a spirit of innovation at its heart. Wavex offer a wide breadth of services to customers some of which are technical support consultancy disaster recovery business intelligence hosting and co-location to name a few. Wavex believe in hiring only the very best people those who are bright imaginative and have the motivation to make a valuable contribution. Skills and experience Technical incident management. First-line It support and remote access. Remote monitoring of business-critical products and service levels utilising Wavex bespoke applications. Pc and server configuration. Firewall configuration and troubleshooting. Proactive server monitoring and reporting. System checks. Problem resolution Itil awareness (or similar) Back up monitoring and reporting. Familiarity with technical processes and their importance. You must have or be working towards Mcp Mcsa Mcse Mcitp Ccna Jncia at least one of these certifications. 12 to 18 months direct applied work experience in a similar role. knowledge of Microsoft Exchange 2003 2007 2010 Active Directory Group Policies Rras Dns Terminal Services and Dhcp Experience with Citrix remote access XenApp. Experience of virtualised environments Excellent knowledge of desktop operating systems (Windows Xp Vista Windows7. Excellent Microsoft Office applications knowledge. Excellent communication (verbal and written diagnostic and troubleshooting skills. You ideally have Experience with using and configuring mail on Blackberry Pdas. Some experience of diagnosing Mac hardware and software issues or have a good understanding of Mac hardware and software. Knowledge of other vendors including Cisco Juniper Vmware Checkpoint and Symantec is advantageous Good written communications. You are Able to prioritise tasks whilst maintaining a clear customer focused approach Reliable and willing to solve client service requests. Keen for new experience responsibility and accountability. Confident and have a professional telephone manner engaging with our clients 3rd Party suppliers other engineers and line management. Able to provide justification and recommendations of where client infrastructure can be improved. Wavex Benefits Wavex offers an extensive benefits package to staff including medical and dental insurance a contributory pension scheme individual travel allowances annual season ticket loans discounted corporate gym membership and child care vouchers (after qualifying service period. Wavex has created a fun and relaxed working environment that promotes good team work and systems enabling and promoting flexible working arrangements to suit your lifestyle and possible family commitments (i.e. home working. We also boast a flat company structure where everyone has a voice and a great opportunity to progress. Wavex Awards Winner of the Europe  Date posted: 11. Feb. 2011. - 11:52 |
Most popular jobs
Popular searches
admin bartender builder cashier catering chef city covent garden cover letters enforcement england jobs jobs london london london jobs manager nightclub security occupational therapi part-time restaurant social worker waiter waste work your london jobs
Featured partners
London Jobs - Looking for jobs in London UK? In London Jobs Finder you can find job listings all over London, it's free and fast!Post Jobs for Free in UK - Free Job Posting in London.